This is the official PracSuite API.
It follows standard REST conventions, so you can work with it using any HTTP client and any programming language that can send HTTP requests.
All responses are returned in JSON format.
This is the official PracSuite API.
It follows standard REST conventions, so you can work with it using any HTTP client and any programming language that can send HTTP requests.
All responses are returned in JSON format.
ISO 8601 local datetime in the tenant's timezone.
RFC 3339 UTC date-time (Z) with microsecond precision.
RFC 3339 UTC date-time (Z) with microsecond precision.
{ "links": { "self": "https://api.pracsuite.com/v1/appointment/1", "resources": "https://api.pracsuite.com/v1/appointment/1/resource" }, "tenant_id": 0, "appointment_id": 0, "client_id": 0, "app_time": "2026-01-01T12:05:30", "description": "string", "appointment_type_id": 0, "appointment_status_id": 0, "category": "string", "duration": 0, "notes": "string", "practitioner_id": 0, "business_id": 0, "profession_id": 0, "item_id": 0, "account_id": 0, "created": "2020-09-12T11:09:42.687393Z", "modified": "2020-09-12T11:09:42.687393Z", "item_group_id": 0, "telehealth_patient_link": "string", "telehealth_practitioner_link": "string", "resource_ids": [ 0 ] }
Comma separated search fields. See Sorting
curl -i -X GET \
'https://api.pracsuite.com/v1/appointment?page=1&page_size=50&sort_by=%5B%22appointment_id%22%2C%22app_time%22%5D&q%5B%5D=string' \
-H 'a-api-key: YOUR_API_KEY_HERE' \
-H 'x-api-key: YOUR_API_KEY_HERE'{ "appointments": [ { … } ], "total_entries": 0, "links": { "self": "https://api.pracsuite.com/v1/appointment?page=2", "previous": "https://api.pracsuite.com/v1/appointment?page=1", "next": "https://api.pracsuite.com/v1/appointment?page=3" } }
We recommend using Available Appointment to discover available times for a practitioner. After a time is found, use Reserve (optional) and Finalise Appointment to complete the booking process.
Alternatively, you can use Create Appointment, which requires you to pass in start and end times for the appointment.
The API will apply the default Appointment Type configuration for the following, unless specified in the request body:
For practitioner records with multiple active professions, their default profession will be used unless profession_id is specified in the body.
Practitioners can have multiple appointment book columns as defined in Practitioner object. Supply the column number to control which column the appointment is booked in. The specified column_number must not exceed the number of columns enabled on the practitioner record. Requests that specify an invalid column number will be rejected.
ISO 8601 local datetime in the tenant's timezone.
If omitted, the appointment is created with the system default status of Booked.
If item_id is not null, then item_group_id must be null
If omitted, the default item configured on the selected appointment type is applied.
If item_group_id is not null, then item_id must be null
If omitted, the default item group configured on the selected appointment type is applied.
If omitted, the default width configured on the selected appointment type is applied.
If omitted, the default resources configured on the selected appointment type are applied.
curl -i -X POST \
https://api.pracsuite.com/v1/appointment \
-H 'Content-Type: application/json' \
-H 'a-api-key: YOUR_API_KEY_HERE' \
-H 'x-api-key: YOUR_API_KEY_HERE' \
-d '{
"client_id": 0,
"appointment_type_id": 0,
"app_time": "2026-01-01T12:05:30",
"practitioner_id": 0,
"business_id": 0,
"duration": 5,
"appointment_status_id": 0,
"account_id": 0,
"profession_id": 0,
"item_id": 0,
"item_group_id": 0,
"notes": "string",
"column_number": 1,
"width": 1,
"resource_ids": [
1,
2
],
"sms_reminder": true,
"email_reminder": true,
"sms_confirmation": true,
"email_confirmation": true,
"sms_follow_up": true,
"email_follow_up": true
}'{ "row_num": 0, "total_rows": 0, "links": { "self": "https://api.pracsuite.com/v1/appointment/1", "resources": "https://api.pracsuite.com/v1/appointment/1/resource" }, "tenant_id": 0, "appointment_id": 0, "client_id": 0, "app_time": "2026-01-01T12:05:30", "description": "string", "appointment_type_id": 0, "appointment_status_id": 0, "category": "string", "duration": 0, "notes": "string", "practitioner_id": 0, "business_id": 0, "profession_id": 0, "item_id": 0, "account_id": 0, "created": "2020-09-12T11:09:42.687393Z", "modified": "2020-09-12T11:09:42.687393Z", "item_group_id": 0, "telehealth_patient_link": "string", "telehealth_practitioner_link": "string", "resource_ids": [ 0 ] }
After a time is identified using Available Appointment, it may be temporarily reserved for 15 minutes.
This is intended for workflows where additional information must be collected before completing the booking, such as capturing patient details to create a new client record.
Use Finalise Appointment to complete the booking.
ISO 8601 local datetime in the tenant's timezone.
curl -i -X POST \
https://api.pracsuite.com/v1/reserve_appointment \
-H 'Content-Type: application/json' \
-H 'a-api-key: YOUR_API_KEY_HERE' \
-H 'x-api-key: YOUR_API_KEY_HERE' \
-d '{
"app_time": "2026-01-01T12:05:30",
"practitioner_id": 0,
"business_id": 0,
"duration": 5,
"column_number": 1,
"width": 1,
"resource_ids": [
1,
2
]
}'{ "appointment_id": 0, "app_time": "2026-01-01T12:05:30", "practitioner_id": 0, "business_id": 0, "duration": 5, "column_number": 1, "width": 1, "category": "Reserved" }
curl -i -X GET \
'https://api.pracsuite.com/v1/appointment/{appointment_id}' \
-H 'a-api-key: YOUR_API_KEY_HERE' \
-H 'x-api-key: YOUR_API_KEY_HERE'{ "row_num": 0, "total_rows": 0, "links": { "self": "https://api.pracsuite.com/v1/appointment/1", "resources": "https://api.pracsuite.com/v1/appointment/1/resource" }, "tenant_id": 0, "appointment_id": 0, "client_id": 0, "app_time": "2026-01-01T12:05:30", "description": "string", "appointment_type_id": 0, "appointment_status_id": 0, "category": "string", "duration": 0, "notes": "string", "practitioner_id": 0, "business_id": 0, "profession_id": 0, "item_id": 0, "account_id": 0, "created": "2020-09-12T11:09:42.687393Z", "modified": "2020-09-12T11:09:42.687393Z", "item_group_id": 0, "telehealth_patient_link": "string", "telehealth_practitioner_link": "string", "resource_ids": [ 0 ] }
Used to complete a booking after a time has been identified via Available Appointment or temporarily held using Reserve Appointment.
Unless explicitly overridden in the request body, the API will apply the default Appointment Type configuration for:
Item or Item Group
Duration
Width
Profession
Resource
If omitted, the appointment is created with the system default status of Booked.
If item_id is not null, then item_group_id must be null
If omitted, the default item configured on the selected appointment type is applied.
If item_group_id is not null, then item_id must be null
If omitted, the default item group configured on the selected appointment type is applied.
If omitted, the default resources configured on the selected appointment type are applied.
curl -i -X POST \
'https://api.pracsuite.com/v1/appointment/{appointment_id}' \
-H 'Content-Type: application/json' \
-H 'a-api-key: YOUR_API_KEY_HERE' \
-H 'x-api-key: YOUR_API_KEY_HERE' \
-d '{
"client_id": 0,
"appointment_type_id": 0,
"appointment_status_id": 0,
"account_id": 0,
"profession_id": 0,
"item_id": 0,
"item_group_id": 0,
"notes": "string",
"column_number": 1,
"resource_ids": [
1,
2
],
"sms_reminder": true,
"email_reminder": true,
"sms_confirmation": true,
"email_confirmation": true,
"sms_follow_up": true,
"email_follow_up": true
}'{ "row_num": 0, "total_rows": 0, "links": { "self": "https://api.pracsuite.com/v1/appointment/1", "resources": "https://api.pracsuite.com/v1/appointment/1/resource" }, "tenant_id": 0, "appointment_id": 0, "client_id": 0, "app_time": "2026-01-01T12:05:30", "description": "string", "appointment_type_id": 0, "appointment_status_id": 0, "category": "string", "duration": 0, "notes": "string", "practitioner_id": 0, "business_id": 0, "profession_id": 0, "item_id": 0, "account_id": 0, "created": "2020-09-12T11:09:42.687393Z", "modified": "2020-09-12T11:09:42.687393Z", "item_group_id": 0, "telehealth_patient_link": "string", "telehealth_practitioner_link": "string", "resource_ids": [ 0 ] }
ISO 8601 local datetime in the tenant's timezone.
curl -i -X PATCH \
'https://api.pracsuite.com/v1/appointment/{appointment_id}' \
-H 'Content-Type: application/json' \
-H 'a-api-key: YOUR_API_KEY_HERE' \
-H 'x-api-key: YOUR_API_KEY_HERE' \
-d '{
"appointment_type_id": 0,
"app_time": "2026-01-01T12:05:30",
"practitioner_id": 0,
"business_id": 0,
"duration": 5,
"column_number": 1,
"width": 1,
"appointment_status_id": 0,
"profession_id": 0,
"item_id": 0,
"item_group_id": 0,
"notes": "string",
"resource_ids": [
1,
2
],
"sms_reminder": true,
"email_reminder": true,
"sms_confirmation": true,
"email_confirmation": true,
"sms_follow_up": true,
"email_follow_up": true,
"appointment_reschedule_reason_id": 0,
"reason": "string"
}'{ "row_num": 0, "total_rows": 0, "links": { "self": "https://api.pracsuite.com/v1/appointment/1", "resources": "https://api.pracsuite.com/v1/appointment/1/resource" }, "tenant_id": 0, "appointment_id": 0, "client_id": 0, "app_time": "2026-01-01T12:05:30", "description": "string", "appointment_type_id": 0, "appointment_status_id": 0, "category": "string", "duration": 0, "notes": "string", "practitioner_id": 0, "business_id": 0, "profession_id": 0, "item_id": 0, "account_id": 0, "created": "2020-09-12T11:09:42.687393Z", "modified": "2020-09-12T11:09:42.687393Z", "item_group_id": 0, "telehealth_patient_link": "string", "telehealth_practitioner_link": "string", "resource_ids": [ 0 ] }
The record_as_cancelled field controls whether the removal of an appointment is recorded as a cancellation on the patient's record.
When set to true, the appointment is recorded as a cancellation and included in the patient's attendance history.
When set to false, the appointment is removed without affecting the patient's attendance history.
In both cases, the action is recorded in the system audit log.
curl -i -X POST \
'https://api.pracsuite.com/v1/appointment/{appointment_id}/cancel' \
-H 'Content-Type: application/json' \
-H 'a-api-key: YOUR_API_KEY_HERE' \
-H 'x-api-key: YOUR_API_KEY_HERE' \
-d '{
"appointment_cancellation_reason_id": 0,
"record_as_cancelled": true,
"reason": "string"
}'Comma separated search fields. See Sorting
curl -i -X GET \
'https://api.pracsuite.com/v1/appointment_type/{appointment_type_id}/appointment?page=1&page_size=50&sort_by=%5B%22appointment_id%22%2C%22app_time%22%5D&q%5B%5D=string' \
-H 'a-api-key: YOUR_API_KEY_HERE' \
-H 'x-api-key: YOUR_API_KEY_HERE'{ "appointments": [ { … } ], "total_entries": 0, "links": { "self": "https://api.pracsuite.com/v1/appointment_type/1/appointment?page=2", "previous": "https://api.pracsuite.com/v1/appointment_type/1/appointment?page=1", "next": "https://api.pracsuite.com/v1/appointment_type/1/appointment?page=3" } }
Comma separated search fields. See Sorting
curl -i -X GET \
'https://api.pracsuite.com/v1/business/{business_id}/appointment?page=1&page_size=50&sort_by=%5B%22appointment_id%22%2C%22app_time%22%5D&q%5B%5D=string' \
-H 'a-api-key: YOUR_API_KEY_HERE' \
-H 'x-api-key: YOUR_API_KEY_HERE'{ "appointments": [ { … } ], "total_entries": 0, "links": { "self": "https://api.pracsuite.com/v1/business/1/appointment?page=2", "previous": "https://api.pracsuite.com/v1/business/1/appointment?page=1", "next": "https://api.pracsuite.com/v1/business/1/appointment?page=3" } }
Comma separated search fields. See Sorting
curl -i -X GET \
'https://api.pracsuite.com/v1/profession/{profession_id}/appointment?page=1&page_size=50&sort_by=%5B%22appointment_id%22%2C%22app_time%22%5D&q%5B%5D=string' \
-H 'a-api-key: YOUR_API_KEY_HERE' \
-H 'x-api-key: YOUR_API_KEY_HERE'{ "appointments": [ { … } ], "total_entries": 0, "links": { "self": "https://api.pracsuite.com/v1/profession/1/appointment?page=2", "previous": "https://api.pracsuite.com/v1/profession/1/appointment?page=1", "next": "https://api.pracsuite.com/v1/profession/1/appointment?page=3" } }
Comma separated search fields. See Sorting
curl -i -X GET \
'https://api.pracsuite.com/v1/patient/{client_id}/appointment?page=1&page_size=50&sort_by=%5B%22appointment_id%22%2C%22app_time%22%5D&q%5B%5D=string' \
-H 'a-api-key: YOUR_API_KEY_HERE' \
-H 'x-api-key: YOUR_API_KEY_HERE'{ "appointments": [ { … } ], "total_entries": 0, "links": { "self": "https://api.pracsuite.com/v1/patient/1/appointment?page=2", "previous": "https://api.pracsuite.com/v1/patient/1/appointment?page=1", "next": "https://api.pracsuite.com/v1/patient/1/appointment?page=3" } }
Comma separated search fields. See Sorting
curl -i -X GET \
'https://api.pracsuite.com/v1/practitioner/{practitioner_id}/appointment?page=1&page_size=50&sort_by=%5B%22appointment_id%22%2C%22app_time%22%5D&q%5B%5D=string' \
-H 'a-api-key: YOUR_API_KEY_HERE' \
-H 'x-api-key: YOUR_API_KEY_HERE'{ "appointments": [ { … } ], "total_entries": 0, "links": { "self": "https://api.pracsuite.com/v1/practitioner/1/appointment?page=2", "previous": "https://api.pracsuite.com/v1/practitioner/1/appointment?page=1", "next": "https://api.pracsuite.com/v1/practitioner/1/appointment?page=3" } }
Comma separated search fields. See Sorting
curl -i -X GET \
'https://api.pracsuite.com/v1/resource/{resource_id}/appointment?page=1&page_size=50&sort_by=%5B%22appointment_id%22%2C%22app_time%22%5D&q%5B%5D=string' \
-H 'a-api-key: YOUR_API_KEY_HERE' \
-H 'x-api-key: YOUR_API_KEY_HERE'{ "appointments": [ { … } ], "total_entries": 0, "links": { "self": "https://api.pracsuite.com/v1/resource/1/appointment?page=2", "previous": "https://api.pracsuite.com/v1/resource/1/appointment?page=1", "next": "https://api.pracsuite.com/v1/resource/1/appointment?page=3" } }
You may search for a maximum of 7 days of appointment availability per request.
All availability searches must specify a single appointment_type_id.
Availability may be filtered using any combination of business, practitioner, profession, or resource. When multiple filters are supplied, only times matching all provided criteria will be returned.
PracSuite users define daily practitioner availability using Rosters. Users can apply three availability flags to control which tools can book at particular times:
Use the manual, online, and waiting_list query parameters to filter available times based on these roster flags. If none of these parameters are supplied, only times available for manual bookings will be returned.
Users define default appointment duration rules per Appointment Type. These defaults may vary based on business, profession, practitioner, and client fee category, which is determined by the combination of client_id and account_id.
When available, client_id and account_id should be provided to ensure the correct Appointment Type default configuration is applied.
Rich text HTML is supported with a safe, limited set of elements and inline styles. Any unsupported tags, attributes, or CSS are removed automatically.
Supported elements
p, br, strong, em, i, u, blockquote, ul, ol, li, div, span, table, thead, tbody, tfoot, tr, td, th, colgroup, col, caption, img (base64 images only)
Images
Images must be embedded as base64 data URIs. Only PNG, JPEG/JPG, GIF, and WebP image types are supported. External image URLs and other formats are not permitted.
Supported inline CSS
Common formatting and table layout styles are allowed, including text styling, alignment, spacing, borders, and table sizing (color, font-size, text-align, padding, width, height, border, etc.). Unsupported styles are removed automatically.
Content limits
Rich text content must be 150,000 characters or less after processing.